File Share Encryption

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  • 1.  Locked HDD - Symantec Encryption Desktop

    Posted Feb 09, 2018 03:31 PM

    I bought a Laptop computer from a pawn shop and the HDD is locked with Symantec Encryption Desktop!!! I can't format or do anything else to the drive. Thinking about just installing a new HDD unless someone has a solution for me. HELP!!! Dell Latitude E7470

     



  • 2.  RE: Locked HDD - Symantec Encryption Desktop

    Posted Feb 13, 2018 08:28 AM

    Have you pulled the HDD out of the laptop and used another machine to format it then?

    Something similar to the TN below:

    https://support.symantec.com/en_US/article.TECH165586.html

    Thanks!



  • 3.  RE: Locked HDD - Symantec Encryption Desktop

    Posted Feb 14, 2018 08:57 AM

    Just boot to the Windows media (which, incidentally, you might have to go buy), delete the partition and start afresh.