Endpoint Protection

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  • 1.  Lost connection to Symantec Endpoint Manager (SEPM)

    Posted Nov 03, 2016 12:24 AM

    Dear All,

    My SEP Client often lost connection with SEPM . when lost connection I saw "Internal Error... " and link :

    http://www.symantec.com/techsupp/servlet/ProductMessages?product=SAVCORP&version=12.1.0.0.sepe&language=english&module=1100&error=0100&build=symantec_ent

    ​

    My SEP Client : Windows 7 Profess x64 SP1

    I do not why .. please give to me your help

    Thanks so much

    phamduyus

     

     

     

     



  • 2.  RE: Lost connection to Symantec Endpoint Manager (SEPM)

    Posted Nov 03, 2016 11:08 AM

    You may want to run the symdiag tool on it to diagnose any issues. Also, may wan to enable sylink debugging to watch the communication between client/SEPM and check for connection errors.

    Troubleshooting connectivity problems between Symantec Endpoint Protection Manager and the Symantec Endpoint Protection client

    Troubleshooting Client Communication with SEPM