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LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

  • 1.  LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

    Posted May 28, 2014 01:47 AM

    HI,

    Please help me about this error?

    LU1825: LiveUpdate could not understand how to install this update.  You may need to get the latest version of LiveUpdate before you can install this update

     

    Thanks,

    Jonell



  • 2.  RE: LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

    Posted May 28, 2014 01:48 AM

    LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

    Article:TECH132407 | Created: 2010-01-11 | Updated: 2011-12-01 | Article URL http://www.symantec.com/docs/TECH132407

    LU 1825, 1817 or 1806 errors when running a LUALL.exe

    Article:TECH106429 | Created: 2008-01-30 | Updated: 2012-03-27 | Article URL http://www.symantec.com/docs/TECH106429


  • 3.  RE: LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

    Posted May 28, 2014 04:46 AM

    i already do this still encountering same error.thanks 



  • 4.  RE: LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

    Posted May 28, 2014 04:54 AM

    have you reinstall lua and re-register liveupdate.

    How to Uninstall and Reinstall LiveUpdate on SEPM 12.1 (Enterprise Edition or Small Business Edition)

    Article:TECH171060 | Created: 2011-10-04 | Updated: 2013-01-02 | Article URL http://www.symantec.com/docs/TECH171060


  • 5.  RE: LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update

    Posted May 28, 2014 04:56 AM

    I've had a quick rummage around on this as well, and all the articles I look at seem to say pretty much the same thing: "Uninstall LiveUpdate Client, Reboot, Reinstall LiveUpdate Client, Re-Register SEPM".

    The onyl one that says anything slightly different is the one below, which adds a LiveUpdate Client catalog cleanup in there too:

    LiveUpdate sessions on Symantec Endpoint Protection Manager 12.1 RU1 End with LU1832, LU1825, or LU1806 errors

    Article:TECH185071  |  Created: 2012-03-28  |  Updated: 2013-01-11  |  Article URL http://www.symantec.com/docs/TECH185071
     

    Can you confirm what version of the SEPM you're running and what version of teh LU Client you've got installed?