Endpoint Protection

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  • 1.  Manually import client packages into Endpoint Protection Manager

    Posted Jan 23, 2018 07:25 AM

    Currently "12.1.7004.6500" version package available in my Client install Package on SEPM.

    I want to add "12.1.7369.6900" version client package into my SEPM package manager.

    I have downloaded latest client install patchec form (https://support.symantec.com/en_US/article.INFO4660.html) this link but unable to add using "A client install package" option.

    Becuse on my serial only 14 version full package is available to download.

     



  • 2.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Jan 23, 2018 07:26 AM

    I need solution on urgent basis.



  • 3.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Jan 23, 2018 11:28 AM

    The steps are here:

    http://www.symantec.com/docs/TECH122824



  • 4.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Jan 30, 2018 02:28 PM

    Braian thanks for your quick reply.

    I got answer for my question but one question in my mind that as mentioned on post that .exe import does not recommanded by symantech.

    So please guid me to create a .inf file manually.

    Currently I have SEPM access through web.



  • 5.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Jan 30, 2018 02:31 PM

    The .INFO file is already available from the SEPM\Packages folder. No need to create one.



  • 6.  RE: Manually import client packages into Endpoint Protection Manager
    Best Answer

    Broadcom Employee
    Posted Jan 30, 2018 02:40 PM

    @Amit

    The link you are using is for Symantec Endpoint Protection 12.1.6 MP9 client-only patches. These cannot be imported into the SEPM.  You need to download the version from FileConnect and then you will see the .info files in the SEPM\Packages folder.  Use those to import into the SEPM.

    John Owens



  • 7.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Feb 05, 2018 04:59 AM
      |   view attached

    @John_Owens

    As you have told that download from FileConnect.

    I gone through link(https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken) and provided my serial no but only version 14 download file are available for me.

    I have attached screenshot of product list. 

    Can you please provide link for 12 version MP9 SEPM/client to download which is attachable on SEPM. 



  • 8.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Feb 05, 2018 05:00 AM
      |   view attached

    @John_Owens

    As you have told that download from FileConnect.

    I gone through link(https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken) and provided my serial no but only version 14 download file are available for me.

    I have attached screenshot of product list. 

    Can you please provide link for 12 version MP9 SEPM/client to download which is attachable on SEPM. 



  • 9.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Feb 05, 2018 05:05 AM

    @Amit, call support , they will provide you with FTP details for older versions which you can download



  • 10.  RE: Manually import client packages into Endpoint Protection Manager

    Posted Feb 05, 2018 07:01 AM

    Open a support case. They will provide the download link.