Endpoint Protection

Each time I start up the Syamntec Endpoint Protection App on Windows 10, I get a maessage saying 'Do you want to allow this app to make changes to your device?'. Does this mean Symantec is working or do I need to configure the settings to enable Symantec to work properly? Any feedback is grealy appreciated.

Was it fresh install of SEP on Windows and what is the exact SEP version? Do you have admin rights to the PC?

SEP is V12, yes I do have admin rights to the PC and I have just downloaded SEP and restarted a few times still getting this message. Tried running as administrator but still getting the message.

Do you have an exact version number?

Where would I find that?

Open the SEP gui and go to Help >> About at the top right.

The version number should show something like 12.1.xxxx.xxxx

Ok thanks, the version is 12.1.6 (12.1 RU6 MP6) build 12.1.7061.6600

It appears to be the UAC feature in Windows 10, see if this article helps:

http://www.symantec.com/docs/TECH169884

Ok thank you, so that mean that its fine if it prompt appears each time I open the application?

Correct. This is not an issue/problem. It's normal behavior for how your PC is configured.

The SEP icon doesn't run with admin privileges because it's not needed (even though you're setup as an admin) so UAC prompts so you just need to click through it.

Thank you so much, youve been amazing help.

You're welcome. If you have any other questions please let me know, otherwise if you could close out this thread by marking the most helpful post as the solution that would be much appreciated.