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  • 1.  messagelabs.com blocking our mail

    Posted Feb 15, 2019 09:59 AM
      |   view attached

    Can anyone help me?  Messages to tgasourcing.com and kasasia.com are blocked by messagelabs.

    What can I do to unblock it.

    I would appreciate it if someone could investigate this asap.

    Enclosed is the capture from the smtpdiag checking.



  • 2.  RE: messagelabs.com blocking our mail

    Posted Feb 15, 2019 10:36 AM

    If you haven't done so already submit a sample of an email that's blocked to:

    investigation@review.symantec.com 

    Links for reference:

    https://www.symantec.com/docs/TECH82881

    https://www.symantec.com/docs/TECH250089

    https://www.symantec.com/docs/TECH240145

    This is the first place to start until someone from Symantec can review this thread and remediate.