Ghost Solution Suite

I am not sure if this is the correct place to post this question or not, but here it is. I have several Microsoft Surface Pro 4 devices that I need to image. I have a fresh built image that everything is loaded and working. I have changed the license to our volume license. When I attempt to copy the image I have the SysPrep set to log in as the local admin and when I start the job I do not see SysPrep starting on the machine, and it does not act like it has been SysPrepped. I have done this on several machines that are running Windows 7 and I see the SysPrep run and the machine has the out of box appearance. Is there a different process that needs to be done on the console to image Surface devices? These will be domain machines once I am done with them but they are not when I try to capture the image.

ASouders,

Please see the below documentation in regards to Surface Pro 4's and ghost compatibility. I am not aware of any other limitations in regards to imaging.

https://support.symantec.com/en_US/article.TECH224342.html

I would make a back up image first if you haven't already. 

Then I would manually run sysprep and review any errors that it is giving.   GHost only calls to sysprep it doesn't make sure that it is running correctly before creating an image. 

Hope that is helpful

Or crack open your image and check for sysprep log files; see if it's running and erroring out.