It would be really helpful if a Symantec employee create a Mind Map for ServiceDesk similar to the following mind map for IT Management Suite. A Mind Map provides a more succinct explanation of setting up the software.
An example of great Mind Maps is like the following: https://support.symantec.com/en_US/article.DOC9706.html
Might be worth creating this as an Idea too.
Hi MACdaddyinMaine!
Thanks for sharing your idea! We will add this to our "todo"-list!
Regards, Triinu