Patch Management Solution

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  • 1.  MS11-071 shows Failed-Rescheduled, but KB2570947 shows installed in updates on device. . . .

    Posted Nov 17, 2011 02:36 PM

    We are using 7.1 SP1 Patch.  I have Windows XP SP3 devices that continue to show this patch as vulnerable.  I can see the KB listed as an installed update.  I have rebooted and waited a couple days so that I know the updated inventory is showing in the console, but the patch shows "update scheduled" on device.  Then I run "aexpatchutil /Xa" and it shows as "Installation Failed - Rescheduled". 

    Any ideas on how I can it to report that it has installed?

    Thanks!

    Regina



  • 2.  RE: MS11-071 shows Failed-Rescheduled, but KB2570947 shows installed in updates on device. . . .

    Posted Nov 18, 2011 07:19 AM
      |   view attached

    I have the same problem with other updates. For example MS11-043. I see that the installation is failed, but watching the job execution I see that this is completed with error code 0. I have attached some examples screeenshoots

    Attachment(s)

    rar
    FalseFailedUpdated.rar   280 KB 1 version


  • 3.  RE: MS11-071 shows Failed-Rescheduled, but KB2570947 shows installed in updates on device. . . .

    Broadcom Employee
    Posted Nov 23, 2011 10:23 AM

    Hi rkduples,

    Could you please attach STPatchAssessment.xml file located @

    "<Agent installation folder>\Agents\SoftwareManagement\Software Delivery\{6D417916-467C-46A7-A870-6D86D9345B61}"

     

    Thanks,

    Dmitri