Endpoint Protection

I have SEPM running on Windows Server 2012 and I am trying to install SEP 12.1.4013.4013 on 4 VMs. The VMs were created from a single Windows image and then loaded onto each computer where I ran sysprep before installing SEP.

I completed the client deployment remotely with no problems for each client but on the Client page of SEPM, there is only one entry. If I refresh the page, the client name will cycle between the 4 hostnames of the VMs so that only one is displayed at a time. It appears that SEPM is treating all 4 clients as a single deployment. If I run a command on the single client such as a remote restart command, it will only restart the VM that has its host name displayed at the time on SEPM. It seems like there may be a problem with how the VMs were deployed. Any help is appreciated!

Did you see this article?

https://www.symantec.com/docs/HOWTO54706

This may also help:

https://www.symantec.com/docs/TECH163349

Thanks Brian! I'll try the steps in the articles and see if that helps

I followed the guide to repair duplicate IDs on cloned EP clients but when I run the Setup.exe (originally RepairClonedImage.exe) I get the error: CDStartRes.dll could not be found

Any idea what might cause this?