Ghost Solution Suite

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  • 1.  Need direct download link to GSS 3.1 for mac

    Posted Nov 04, 2016 04:02 PM

    I wanted to try the Ghost Solutions Suite Trial for Mac.  On a chrome browser the application form did not populate correctly. On a Safari browser, it populated correctly; I filled out the form and the next link took me to an error message that said unable to find link.  I was refered by the Chat to the Telephone support team in which I was hung up on 2 times when the rep attempted to place me on hold. I called back a third time and asked the rep not to place me on hold.  I have a temporary license that was sent to my email and no way to download the mac version of Ghost Solutions Suite.  I cannot use the temporary serial number to unlock the download link on FileConnect and your phone support team memeber told me that they cannot do anything for me. I needed to register and make a post here and await an answer.  I simply need a direct download link to GSS 3.1 for mac. Somehow I have spent the past hour with no luck....

     

     



  • 2.  RE: Need direct download link to GSS 3.1 for mac

    Posted Nov 05, 2016 02:15 PM

    Please confirm that you were unable to download via support instructions here.

    If that is the case, I will attempt to escalate for you.

    Thank you!



  • 3.  RE: Need direct download link to GSS 3.1 for mac
    Best Answer

    Posted Nov 07, 2016 10:48 AM

    I escalated your case and received the following response from the product management team:

    Ghost Solution Suite does not support MAC imaging or installation on a MAC machine. This customer would only be able to install the Ghost Solution Suite 3.1 agent (Depending on MAC version).

    https://support.symantec.com/en_US/article.HOWTO111528.html

    Thank you.