Client Management Suite

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  • 1.  Need to update login info for IT Analytics

    Posted Mar 20, 2014 02:13 PM

    I just started working for this company a couple weeks ago and we had to change the main Altiris Administrator account password because the previous admin no longer works here, everything has been working great but we just realized that the data for IT Analytics is stale and has not been updating. I tried to manually process a cube and I get a login error. I am assuming the credentials are stored somewhere but I cannot find them to update with the new password. Can someone please tell me where they are stored??



  • 2.  RE: Need to update login info for IT Analytics

    Broadcom Employee
    Posted Mar 20, 2014 03:40 PM

    Hi LaSattan,

    Here is a link, where describes about similar problem ⇒ http://www.symantec.com/docs/TECH200974

    http://www.symantec.com/docs/TECH200790

    http://www.symantec.com/docs/TECH47005

    Also make sure that you're able to open "Report Manager URL" and "Web Service URL" in SQL "Reporting Services Configuration Manager".

    Thanks,

    IP.