Endpoint Encryption

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  • 1.  No Decrypted PGP Msgs in Outlook

    Posted Sep 10, 2013 06:10 PM

    I am running Outlook 2013 on Win 7 along with Symantec Encryption Desktop 10.3.0 MP3 (Build 9307). I am able to send PGP encrypted emails via Outlook/Exchange perfectly. A notification box displays when I highlight an encrypted email in my inbox, but the content is not decrypted. I can drag the message to the PGP Viewer and the email is decrypted successfully.

     

    17:39:58 Email   Debug  Messaging service enabled for XXXXX-XXXXX-XXXXX-XXXXX-XXXXX@XXXXX.com
    17:39:58 Email   Debug  Current processing flags are 0xFFFF
    17:39:58 Email   Debug  >> OCEnsurePrivateKey
    17:39:58 Email   Debug  Private key sought apart from any MIME msg for XXXXX XXXXX <XXXXX.XXXXX@XXXXX.com>
    17:39:58 Email   Info   Uninitialized PGP key parameters; key setup aborted
    17:39:58 Email   Debug  << OCEnsurePrivateKey, err: improper initialization (-11977)
    17:39:58 Email   Debug  Plugin: sending response body, 34 bytes
    17:39:58 Email   Debug  Plugin: sent body, header err = 0
    17:39:58 Email   Debug  Received testconnection request
    17:39:58 Email   Debug  Received testconnection request
    17:39:58 Email   Debug  MAPI Proxy: PGPOvidClientSetServerInfo returned Status(OvidClientStatus_Enrolled) with error (0), Processing flags(kPGPOvidClientProcessingFlag_Sign kPGPOvidClientProcessingFlag_Encrypt kPGPOvidClientProcessingFlag_Verify kPGPOvidClientProcessingFlag_Decrypt kPGPOvidClientProcessingFlag_ExtractCookie )
    17:39:58 Email   Debug  Received getdecryptionkeys request
    17:39:58 Email   Debug  PlugIn: getdecryptionkeys event
    17:39:58 Email   Debug  >> PGPocTrayCopyMyKeys
    17:39:58 Email   Debug  << PGPocTrayCopyMyKeys
    17:39:58 Email   Debug  Plugin: about to export keys
    17:39:58 Email   Debug  Plugin: allocating hold buffer
    17:39:58 Email   Debug  Plugin: finished get decryption keys w/ err 0, body bytes 5079
    17:39:58 Email   Debug  Plugin: sending response body, 5079 bytes
    17:39:58 Email   Debug  Plugin: sent body, header err = 0
    17:39:58 Email   Info      Decrypting AES256-encrypted message with key 'XXXXX XXXXXX <XXXXXX.XXXXXX@XXXXXX.com>' (0xD18192CB:0x7A84D805)
    17:39:58 Email   Debug  Received newinnotification request
    17:39:58 Email   Debug  Plugin: sending response body, 4 bytes
    17:39:58 Email   Debug  Plugin: sent body, header err = 0
    17:39:58 Email   Info      Decrypting AES256-encrypted message with key 'XXXXXX XXXXXX <XXXXXX.XXXXXX@XXXXXX.com>' (0xD18192CB:0x7A84D805)
    17:39:58 Email   Debug  Received getprocessingoptions request
    17:39:58 Email   Debug  PlugIn: getprocessingoptions event
    17:39:58 Email   Debug  Plugin: sending response body, 8 bytes
    17:39:58 Email   Debug  Plugin: sent body, header err = 0
    17:39:58 Email   Debug  Received updateinnotification request
    17:41:30 Email   Verbose        Connection accepted
    17:41:30 Email   Debug  Queueing socket 0x96C for worker
    17:41:30 Email   Debug  SListenThread started ephemeral worker thread; count = 1
    17:41:30 Email   Debug  Socket 0x96C dequeued by worker
    17:41:30 Email   Debug  Received OIPCINIT
    17:41:30 Email   Debug  >> PGPocInitIndirectSession
    17:41:30 Email   Debug  Session-type: LSP
    17:41:30 Email   Debug  Email port redirection enabled
    17:41:30 Email   Debug  << PGPocInitIndirectSession
    17:41:30 Email   Debug  PGPocInitIndirectSession succeeded
    17:41:30 Email   Debug  Sending OIPCINITRESP
    17:41:30 Email   Debug  Closed client socket: 0x96C
    17:41:30 Email   Debug  Ephemeral worker thread exiting; count = 0
     


  • 2.  RE: No Decrypted PGP Msgs in Outlook

    Posted Sep 10, 2013 09:22 PM

    This may be related to Semantec Encryption Desktop only having partial support for Outlook 2013:

    Compatibility with Microsoft Outlook 2013
    Symantec Encryption Desktop 10.3 MP2 for Windows supports the use of the Symantec™ Desktop
    Email Encryption, Powered by PGP Technology component for Microsoft Outlook 2013 (32-bit)
    with Windows 8 and Exchange 2010.



  • 3.  RE: No Decrypted PGP Msgs in Outlook

    Posted Dec 12, 2013 01:18 PM

    We have Outlook 2013 support now on Symantec Encryption Desktop 10.3.1 version. just an FYI.