Endpoint Protection

 View Only

  • 1.  No result in Reports

    Posted Jul 24, 2018 09:49 AM

    Hi Team

    I recently noticed a blank screen when i select reports in Symantec endpoint Protection manager. No clue to troubleshoot. 

     

    Please help.

     

    Regards,

    Santhosh B S



  • 2.  RE: No result in Reports

    Posted Jul 24, 2018 11:18 AM

    What screen? Have a screenshot?



  • 3.  RE: No result in Reports

    Posted Jul 24, 2018 12:56 PM
    Please find the attached pic


  • 4.  RE: No result in Reports

    Posted Jul 24, 2018 12:56 PM
    Please find the attached pic


  • 5.  RE: No result in Reports

    Posted Jul 26, 2018 05:14 AM

    What database do you use?
    Embedded or SQL?

    Problem could be with authentication to database.

    Also, it could be some problem with JAVA. See following link:

    https://support.symantec.com/en_US/article.TECH156875.html



  • 6.  RE: No result in Reports

    Posted Jul 26, 2018 10:45 AM

    HI Sinissto,

    We are using dedicated SQL DB server. You want us to try the ODBC connetivity test?

    Regards,

    Santhosh B S



  • 7.  RE: No result in Reports

    Posted Jul 27, 2018 02:41 AM

    I don't remember circumstance when I had similar problem but i remember I switched from Windows Authentication to SQL Authentication or vice versa and that solve my problem.