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  • 1.  not downloading new definition from liveupdate

    Posted Aug 10, 2014 11:36 PM

    Hello,

    Live update is not downloading in SEPM,trying manually also..it shwoing an "error live update could not understand how to update the updates"



  • 2.  RE: not downloading new definition from liveupdate

    Posted Aug 10, 2014 11:41 PM
    Try this How to Uninstall and Reinstall LiveUpdate on SEPM 12.1 (Enterprise Edition or Small Business Edition) Article:TECH171060|Created: 2011-10-04|Updated: 2014-06-18|Article URL http://www.symantec.com/docs/TECH171060


  • 3.  RE: not downloading new definition from liveupdate

    Posted Aug 10, 2014 11:51 PM

    one more server is giving:LU1823 error another instance of live update was detected.how to find and kill anothere instance
     



  • 4.  RE: not downloading new definition from liveupdate

    Posted Aug 11, 2014 07:52 AM

    Run the symhelp tool on it to see what errors come up

    Troubleshooting computer issues with the Symantec Help support tool

    http://www.symantec.com/docs/HOWTO80839

     



  • 5.  RE: not downloading new definition from liveupdate

    Posted Aug 13, 2014 09:13 AM

    Hi srgurura@in.ibm.com,

    Just checking to see if you were able to resolve your issue? It is still marked "needs solution."

    These videos may help:

    Troubleshooting Out-of-date Definitions on Clients (Part 1)http://www.symantec.com/tv/allvideos/details.jsp?vid=2236084589001

    Troubleshooting Out-of-date Definitions on Clients (Part 2)
    http://www.symantec.com/tv/allvideos/details.jsp?vid=2236084558001

    Many thanks,

    Mick