Ghost Solution Suite

hi team,

hope you are well.

i need your help to recorvery or repair my ghost files and when i start to restore and its say error.

i have attached screenshot of error and actual ghost files in my HP laptop.

kindly help to get my files.  thats all important files.

need your support in this regard.

regards,

venkatesh

india

venkatesh84kw@gmail.com

venkatesh,

It seems upon first impression that this image is corrupted. Looking at the file sizes, something does not seem right, GSS only allows a maximum image file span of 2gb. Your images spans are 4gb each with the last one being zero.

Hi BrycenM,

thanks for your reply.

is any thing you can help to get my files ?  any error fixing software ? or any new idea to recover files from these error ghs files ?

pls advice.

venkatesh

Unfortunately no, once an image is corrupted there is little that can be done to recover this data. I would suggest creating a new image from a machine that you recently deployed this image to (working) essentially creating a fresh image of this configuration.

thanks Brycen,  however my point of veiw still file has size so defenitly my files must be compressed in below ghs and gho file.  any new idea and innovation to open my files or should i courier /post these file in dvd and send to you to recover my files.. pls help.. i lost my original files in my computer already.  i have only this file in my hand and need to recover from these corrupted ghs and gho files.

pls advice.

best regards,

venkatesh

india

venkatesh

You can test if the image is actually corrupted by loading ghost and running a check image file. If this shows the image as corrupted the unfortunately the only recourse would be to create a new image.

Venkatesh,

First of all, no one in this thread has commented on the way that the file size is displayed - ie: 41,94,296Kb

This is surely an impossible format for displaying file size.

Secondly, the comment by BrycenM:

It seems upon first impression that this image is corrupted. Looking at the file sizes, something does not seem right, GSS only allows a maximum image file span of 2gb. Your images spans are 4gb each with the last one being zero.

-is demonstrably incorrect, based on the information provided.

The 2Gb limitation only applies when saving to a network share, and exists because in the old days, Ghost was unable to determine if the network file share was formatted as FAT or NTFS, and "FAT" has the 2Gb limit, so it was a case of working with the lowest common denominator. Certainly I had no problems at all saving Ghost files back in XP days on a local NTFS USB hard disk as a single massive span of 40Gb or more. Since NT supports FAT64 partitions of 4Gb in size, it is perfectly possible to have a Ghost image with 4Gb GHS files.

You have not mentioned what version of Ghost was used to generate the Ghost image, and whether the same version is being used. Also are you trying to restore from the same disk volume that was originally used to house the image when created.

Finally, what operating system are you running Ghost from? If you are booting to DOS, then it is never going to work, as DOS is limited to 2Gb files, and it would also explain why the file size formatting is displayed incorrectly.  You will need to run Ghost from a 64 bit environment as this appears to be the environment used to create the image.

So you could try running Ghost from 64 bit windows and restoring the image to another disk volume, such as an external USB hard disk. Or run it from a WinPE boot environment running 64 bit WinPE.

I believe VMWare may have the capability of mounting Ghost backups - easy to check from their website I would imagine.

Anyway, until you get the filesize to display correctly, do not try restoring the images as you will risk corrupting the files and making them unuseable.

BrycenM is absolutely correct however when he says that if the images have become damaged or corrupted, you have no chance whatsoever of recovering any files. Is was never designed as a backup solution.  

Screenshot customer provided shows Ghost 2.5 in upper left corner and what looks to be an external hard drive for image local media. EdT is correct that 2gb file size corresponds to share imaging (default for GSS 3.X series). Also this is the maximum value for the -SPLIT switch as shown in the below article

https://support.symantec.com/en_US/article.TECH130961.html

hi all,

as per your all msg says that actual software *.ghs must be 2gb for split.

my doubt is that how it was made 4gb split.

is it failiure ghost 11.5 versioin ?

i am runing 64bit system only.

still there is any hope to extract my files from this corrupted 4gb split. images already attached.  thanks.

venkatesh

india

Did you read my posting carefully?  The part where I wrote:  Since NT supports FAT64 partitions of 4Gb in size, it is perfectly possible to have a Ghost image with 4Gb GHS files.  ??

You can try to open the ghost image set with the ghost image explorer and see if you can pull out a few files from the back up.    If it is truely corrupt then it will fail to open correctly in the ghost explorer also and recovery of the files isn't likely.   It might be useful to try the latest version of ghost but it is likely not going to change the outcome.