Endpoint Protection

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  • 1.  Notification: Unable to Fix file

    Posted May 22, 2018 03:31 PM

    I got a Symantec Notification open window: Stating "unable to fix file" with an incomplete file adress in the Library with file ending with a cominaion of numbers/letters-blob.The opetion drop menu in this window doesn't offer any options. The full scan shows no threarts. What should I do/ do I need to worry? Thank you

     

     



  • 2.  RE: Notification: Unable to Fix file

    Posted May 22, 2018 03:41 PM

    Exact version of SEP? Can you provide a screenshot?



  • 3.  RE: Notification: Unable to Fix file

    Posted May 23, 2018 01:10 AM

    Hi Alex M,

    Check the logs to copy and paste what exactly the message was into this thread?  Many thanks in advance!



  • 4.  RE: Notification: Unable to Fix file

    Posted Jul 26, 2018 02:16 PM
      |   view attached

    Same Problem. My version is 12.1.7061.6600. Here is the first log message: 

    /Users/charlesdill/Library/Caches/com.apple.Safari/WebKitCache/Version 12/Records/0C040C1

    Miner.Jswebcoin

    Here is the second log message:

    /Users/charlesdill/Library/Caches/com.apple.Safari/WebKitCache/Version 12/Records/0C040C1

    Miner.Wasmwebcoin