Symantec Management Platform (Notification Server)

Dear all,

I have a All-in-One Altiris Notification Server 7.1 (Virtual Machine) for PC inventory & software deployment with MSSQL database 2008 R2.

I found an alert always appear, whats that?

Error Msg:

Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
Priority: 1
Help and Support: Symantec Technical Support
Date:
Tick Count: 1356547066
Host Name: my-ns
Process: w3wp (8148)
Thread ID: 4
Module: w3wp.exe
source: Altiris.TaskManagement.ClientTask.*
Description: BaseXmlHttpCallback Exception: Altiris.NS.Exceptions.AeXSecurityException: A machine (IP: <my siteserver with package services Server IP>: Host: <my siteserver with package services Server IP>) other than a Task Server configured through Site Servers is trying to access the database.
   at Altiris.TaskManagement.ClientTask.BaseWeb.ExecSqlCommand.WriteResponse(XmlTextWriter wr)
   at Altiris.TaskManagement.Common.XmlHttp.BaseXmlXmlHttpCallback.WriteResponseRaw(XmlTextWriter xwr)
   at Altiris.TaskManagement.Common.XmlHttp.BaseXmlHttpCallback.ProcessRequest(HttpContext context)

You can try to run the scheduled task "NS.Restore Task Servers..."

It might be a task server which was manually installed and therefore has not registered correctly with the NS.

According to information from log, this is a Package Service and you need to manually execute this scheduled task, then your un-registered Package Server will be automatically registered, communicating with NS and shown on "Site Server Management Page".

Hi all,

Thanks.

I found the NS.Package Server Status Event Capture Item Run daily with succeesful result daily already.

I can use this SS server, just don't know why this error still come out... any idea? Thanks

Have you run the task "NS.Restore Task Servers..." as well? Does the server show up in the Site Server Settings page?

Hi Stefan,

1) If I run the "NS.Restore Task Servers..." any impact on it? As the SS is working now...

2) "Does the server show up in the Site Server Settings page", yes

Did you get rid of the error? Or is still there in the log?

HI Stefan,

Thanks. Not yet, an other log problem is annoying me:

https://www-secure.symantec.com/connect/forums/what-happening-my-ns-server-smp-logs-cprogramdatasymantecsmplogs-keep-growing-each-second