Ghost Solution Suite

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  • 1.  OK what gives?

    Posted Jun 05, 2007 12:26 PM

    I install the software with no problems... reboot the computer later in day and get this error... i see several postings similar, is there any one unique fix? is the fix specific to each user?  anyone with any advise, you assistance would be greatly appreciated.....

    The following information has been placed on the clipboard. Visit the Ghost forums at https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with this error.
    Symantec Ghost Client Agent
    An exception has occurred of type C0000005
    C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngctw32.exe 11.0.1.1533
    [ Limited backtrace only ]
    SysAllocString+0x3E30
    SysAllocString+0x30D9
    e:\depot\ghost\gss2.0\ghost\configureagent\agentlib\keymgr.cpp#334:KeyInfo::check
       unsigned int * buf =
    regPath+0xCE0
    Library::Gc::SStatic::SStatic+0xF
    0xCCCCCCCC



  • 2.  RE: OK what gives?

    Posted Jun 05, 2007 01:04 PM
    You need to live-update to GSS 2.01 I believe.  This will of course require a re-install to all clients as well :(


  • 3.  RE: OK what gives?

    Posted Jun 07, 2007 11:54 PM
    Build 1533 is what you're running and this is what is contained in the Liveupdate, so running Liveupdate won't help!
     
    Not that it's going to help you but for others, after running the Liveupdate on the server, you do not need to indivdually update each client, any task, including a config refresh, when executed, will upgrade the client which the task is executing against.
     
    As to the source of the problem, can't really help you I'm afraid.
     
    Is this happening to all your clients?
    Are they connected to the server?
     
    Cheers


  • 4.  RE: OK what gives?

    Posted Jun 08, 2007 09:35 AM
    Wow, I only saw that in the older one I didnt even look at the version number.  Updating took care of this for me.  I guess its not completely fixed!


  • 5.  RE: OK what gives?

    Posted Jul 10, 2007 11:25 PM
    We are also having the same problem. The message I get is EXACTLY the same as listed above. We are deploying GSS on about 300 machines and about 20 have gotten this error. We seem to be seeing it more on Dell M90 laptops.


  • 6.  RE: OK what gives?