Endpoint Protection

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  • 1.  one server in two SEPMs

    Posted Oct 24, 2016 05:14 AM

    Hello

    I am managing two SEPMs for one client . One client's server exist in two SEPM . In one it is reporting correctly but in second one it's reporting as offline . I have run diagnose tool but my question is : Can one endpoint be assigned to two SEPM ?



  • 2.  RE: one server in two SEPMs

    Trusted Advisor
    Posted Oct 24, 2016 05:45 AM

    Yes they can if the SEPM's are linked up for replications or if the management server list you can have one as priorty 1 and the 2nd one as a fail over priortity 2 machine. 



  • 3.  RE: one server in two SEPMs

    Posted Oct 24, 2016 09:21 AM

    If they are setup for replication you should still see it as "online at remote site". How are your SEPMs configured? Is the client checking in to both SEPMs?



  • 4.  RE: one server in two SEPMs

    Posted Oct 27, 2016 05:30 AM

    Hello

    Those SEPMs are on different servers they are not morror. There are about 5 servers that exist on both site.

    There is also another issue with them . One console was upgraded to newer version and clients were also upgrade .

    Now on old console those servers are reporting different av version then on other conosle .

     

    Is it secure to keep one server in two SEPM ?



  • 5.  RE: one server in two SEPMs

    Trusted Advisor
    Posted Oct 27, 2016 05:54 AM

    Yes it's fine to keep them on two SEPM's as you said one is reporting as offline and the other online. So the SEP client will be picking up from the SEPM it's reporting online on. You can also confirm by logging into the machine clicking onto SEP client go to Help > Troubleshooting and the client will tell you what SEPM server is coomunicating with. Unless it's reporting offline or self managed then you may need to replace the sylink communications file on it.