Endpoint Protection

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  • 1.  out date definition

    Posted Oct 02, 2014 04:31 AM

    Server is up to date but client system is out of dated.

     

    out date.PNG



  • 2.  RE: out date definition
    Best Answer

    Posted Oct 02, 2014 04:36 AM

    How many clients are the problem?

    Remove the defintion contents and update new one.

    Defintion corruption shall be the reason of out of date.

    How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

    Article:HOWTO59193  | Created: 2011-09-08  | Updated: 2013-06-24  | Article URL http://www.symantec.com/docs/HOWTO59193


  • 3.  RE: out date definition

    Posted Oct 02, 2014 05:22 AM

    It's managed or unmanged client ? What happend when you have select fix or select liveupdate Tab ?

    You can run symhelp tool and identify defination corupted or not.

    http://www.symantec.com/business/support/index?page=content&id=tech170752

     



  • 4.  RE: out date definition

    Posted Oct 02, 2014 05:29 AM

    Have you performed any basic troubleshooting yet?  I'd recommend following this article:

    Troubleshooting Content Delivery to the Symantec Endpoint Protection client

    Article:TECH106034  |  Created: 2008-01-25  |  Updated: 2014-05-21  |  Article URL http://www.symantec.com/docs/TECH106034


  • 5.  RE: out date definition

    Posted Oct 02, 2014 05:32 AM

    I was tried to fix it 2 times after a hour no update.

    Client is server connected.

    I followed the article http://www.symantec.com/docs/HOWTO59193

    If the problem will be not resolve then run symhelp.



  • 6.  RE: out date definition

    Posted Oct 02, 2014 06:30 AM

    Enable sylink debugging if you wish, post the log here for review.

    What did symhelp show? Definition corruption?



  • 7.  RE: out date definition

    Posted Oct 03, 2014 01:12 AM

    A single system problem which resolve with article http://www.symantec.com/docs/HOWTO59193