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Package server delays and errors

  • 1.  Package server delays and errors

    Posted Nov 29, 2016 05:09 AM

    Hi,

    We have 7.6 HF7 at the moment - need to look at upgrading to 8.0.

    Meanwhile, we've been doing some work on deployment images and have found that the package/task/netboot server is taking a long time to decide that it's got the image package, resulting in a 2nd package server retrying lots of times to fetch it. The end result is that the image isn't usable for up to half a day. Whilst trying to work out what's wrong I've noticed a load of errors in the logs on the site server like the one below, which don't look good! I've tried a repair install of the Client Task Server but it hasn't helped.

    ---------

    29/11/2016 09:59:37    Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CallTaskServer    w3wp.exe    Failed to call task server method: RegisterClient
    The agent registration in progress.
       [System.ServiceModel.FaultException`1[Altiris.DotNetLib.OperationFaultDetails] @ mscorlib]

    Server stack trace:
       at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
       at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
       at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       at Altiris.DotNetLib.IRemotingRequestService.HandleRequest(String service, Hashtable parameters)
       at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CallTaskServer(String method, Hashtable input)

    Exception logged from:
       at Altiris.DotNetLib.Logging.AtrsLog.ExceptionMessage(String message, Exception exception)
       at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CallTaskServer(String method, Hashtable input)
       at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.ProcessRegister(XmlTextWriter wr, NameValueCollection queryValues, Stream requestStream, Int32 contentLength)
       at Altiris.ClientTask.Server.HttpHandlers.Register.WriteResponse(XmlTextWriter wr)
       at Altiris.DotNetLib.Threading.StringBuilderCache.ToXml(Action`1 fu)
       at Altiris.TaskManagement.Common.XmlHttp.BaseXmlXmlHttpCallback.WriteResponseRaw(XmlTextWriter xwr)
       at Altiris.TaskManagement.Common.XmlHttp.BaseXmlHttpCallback.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
       at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
       at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
       at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

        w3wp.exe

    --------------------

    Can someone please point me in the right direction to fixing this?

    Thanks

    Martin