Endpoint Protection

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  • 1.  Packet loss when SEP Firewall Enable with Microsoft VPN

    Posted Jan 27, 2015 08:49 AM

    I am running Symantec Endpoint Protection client 12.1.4. Connect to a remote site with Microsoft VPN client. We have seen packet losss when Ping a host with firewall enable, No packet loss when firewall disable. Any idea?



  • 2.  RE: Packet loss when SEP Firewall Enable with Microsoft VPN

    Posted Jan 27, 2015 08:51 AM

    Is the firewall blocking traffic. Have you checked the Traffic log on the client to see what is shows in terms of blocking?



  • 3.  RE: Packet loss when SEP Firewall Enable with Microsoft VPN

    Posted Jan 27, 2015 08:56 AM

    No blocking to specific host in the traffic log.  When uncheck "enable firewall", no timeout and remain 50ms instead of 1000+ ms.



  • 4.  RE: Packet loss when SEP Firewall Enable with Microsoft VPN

    Posted Jan 27, 2015 09:03 AM
      |   view attached

    See attachment.



  • 5.  RE: Packet loss when SEP Firewall Enable with Microsoft VPN

    Posted Jan 27, 2015 10:21 AM

    Is the issue happening only on VPN ? Share the traffic logs.