Patch Management Group

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  • 1.  Patch Compliance drops after 2-3 weeks

    Posted Aug 03, 2015 01:42 PM

    Hello All,

    We are having issues with Patch Management Solution, the issue is after we distribute patches e.g. 03-08-2015 the compliance goes up for about 3 weeks after that we see that the compliance of those patches drops, even though the bulletin has not been Superseded or Partially Superseded, as a workaround we are disabling the updates, recreating them and again distributing it, what I would like to know, is there any better way, and way does this happen.

     

    Thanks in Advance 

    Wert

     



  • 2.  RE: Patch Compliance drops after 2-3 weeks

    Trusted Advisor
    Posted Aug 03, 2015 02:00 PM

    What version of SMP and Hotfixes are you running?



  • 3.  RE: Patch Compliance drops after 2-3 weeks

    Posted Aug 04, 2015 08:43 AM

    Hi High Tower,

     

    SMP version is 7.5 SP1 HF5

     

    Regards 

    Wert



  • 4.  RE: Patch Compliance drops after 2-3 weeks

    Trusted Advisor
    Posted Aug 04, 2015 01:04 PM

    Did you see this?

    https://www-secure.symantec.com/connect/forums/missing-event-causes-patch-compliance-reports-be-inaccurate


    Josh is a regular and will likely chime in at some point.



  • 5.  RE: Patch Compliance drops after 2-3 weeks

    Posted Aug 12, 2015 04:58 PM

    In addition to what Hightower said, you can also see this behavior after patches have been revised by the vendor.

    I would check to see if the patches that are showing lower compliance numbers have since been revised to see if that may be the issue.