Endpoint Protection

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  • 1.  PC hang during SEP client update

    Posted Apr 01, 2009 08:46 PM
    Anyone out there can help me? I was sucssecfully running SEP in my network system, everythings is running fine but some pc's got a problem. This PC's hang during SEP client update definitions. After restarted, automatically this PC's updated with new virus definitions. I think this problem related to our server bandwidth so I try to adjust scheduling frequency and change from default management server to LiveUpdate server meaning directly update from Symantec LiveUpdate Server but the problem still happen.


  • 2.  RE: PC hang during SEP client update

    Posted Apr 01, 2009 11:26 PM
    Can you go to some of your clients and go to Task Manager's Networking Tab? how many %n network utilization?


  • 3.  RE: PC hang during SEP client update

    Posted Apr 02, 2009 04:33 AM
    Ntework utilization I think ok..around 0% - 0.1%, link speed 100mbps. What the best solution to setup SEP client for better performance?


  • 4.  RE: PC hang during SEP client update

    Posted Apr 13, 2009 07:01 PM
    Please see and review helpful links below on SEP for your reference.

    What's new in Symantec Endpoint Protection 11
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007090318343048


    Symantec Endpoint Protection 11.0 Frequently Asked Questions
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/22462c88e78bea1b8825731d005c78da?OpenDocument


    System requirements for Symantec Endpoint Protection 11 and Symantec Network Access Control 11
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082112580548


    Migration paths for Symantec Endpoint Protection 11
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/319ff5100c4e64d988257355007ae5c7?OpenDocument


    Installing and configuring Symantec Endpoint Protection 11 for the first time
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/ac120aa7be3e522688257346007dfe45?OpenDocument


    Ports used for communication in Symantec Endpoint Protection 11.0
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/2bba3a548bdd952d8825735200588183?OpenDocument

    Manually making an unmanaged Symantec Endpoint Protection client, managed.
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/52d862c54842f5b68825733d005ce48e?OpenDocument

    Symantec Endpoint Protection Client configuration changes for performance optimization
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007102311173048

    Best Practices for Disaster Recovery with Symantec Endpoint Protection
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/c68d849449ab97328825733e0069a691?OpenDocument

    Release notes for mr4 are available on the below link:-
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid_p/2007121216360648

    Symantec Endpoint Protection 11.0 Top Articles
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008070715030248

    Symantec Endpoint Protection: How to change the database password to a non complex password for use with the Management Server Reconfiguration Wizard
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008011823355248

    Symantec Endpoint Protection Manager 11.x communication troubleshooting.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007101711103548

    How to Automate Moving Agents to Another Group in Symantec Endpoint Protection or Enterprise Protection.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008010906205448

    Symantec Endpoint Protection: How to remove Network Threat Protection and Email Tools through the Symantec Endpoint Protection Manager.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121007424548

    Creating custom Client Installation packages in the Symantec Endpoint Protection Manager Console
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007110513361348

    Symantec Endpoint Protection 11.0 Network Threat Protection (Firewall) Overview and Best Practices White Paper
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121714495348

    How to deploy a Symantec Endpoint Protection managed client so that it will communicate with the Symantec Endpoint Protection Manager from which it was deployed.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008041809012248

    Symantec Endpoint Protection 11.0 Group Update Provider (GUP)
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007092720522748

    Best practices for Group Update Provider (GUP)
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008081810593048

    About the Symantec Endpoint Protection Support Tool
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008120810393048




  • 5.  RE: PC hang during SEP client update

    Posted Sep 15, 2009 02:09 AM
    I'm azean, we using symantec manager to update defination for all client , unfortunetly audio server stop/cut after a while running live update. i hope somebody can give me help..... tahnk u


  • 6.  RE: PC hang during SEP client update
    Best Answer

    Posted Sep 15, 2009 02:21 AM
    On your audio server what is the version of SEP client installed? What is the OS? What features have you installed for the SEP client?

    You mentioned that the server was running liveupdate, let us know the current virus definitions date shown in the SEP client..

    what happens when you go to start->run->type LUALL->click OK.

    Best,
    Aniket