Endpoint Protection

 View Only
  • 1.  Pending Restart will do restart if upgrade to the new version

    Posted Oct 30, 2017 01:36 PM

    I have some clients (Servers) which required restart but i can not restart because of application running

    i want to upgrade SEPM 12.1 to 14,  if i do upgrade SEPM 14 the clients which are pending restart will restart automatically or not? SEPM i can restart but i can not restart. after SEPM 14 upgrade client pending will stay in same state or restart ??



  • 2.  RE: Pending Restart will do restart if upgrade to the new version
    Best Answer

    Posted Oct 30, 2017 04:28 PM

    Clients will remain in a pending restart state, assuming that you set your restart settings to be manual. You need to restart them during your approved window then.



  • 3.  RE: Pending Restart will do restart if upgrade to the new version

    Posted Oct 30, 2017 04:49 PM

    it all depends on the client install settings - reboot setting that you are using. But please be reminded that SEP used side by side installation, in which the client would continue to be in the same version in you case sep 12.1 unless you restart the machine. 



  • 4.  RE: Pending Restart will do restart if upgrade to the new version

    Posted Oct 31, 2017 02:22 AM

    When i Install SEP on client i configure setting below (Do not restart automatically)

     

    My servers are still in pending restart mode. So if i upgrade SEPM 12.1 to SEPM 14 my server will not restart ?

     



  • 5.  RE: Pending Restart will do restart if upgrade to the new version

    Posted Oct 31, 2017 06:22 AM

    That's correct. The upgrade to SEPM does not affect client status nor should it reboot them.



  • 6.  RE: Pending Restart will do restart if upgrade to the new version

    Posted Oct 31, 2017 01:51 PM
      |   view attached

    One other thing to note is that if your organization requires packaging the SEP client in a 3rd party tool, such as ConfigMgr, and you don't handle the Return Code of "1" (success) properly, a system will reboot when using the default ConfigMgr settings for a new Application. For some very silly reason Symantec uses 1 as a code to indicate success. (See screenshot)

    Why do we deploy with anything other than just the SEPM console? Well I work in a complex, somewhat large environment. I bet others here (or reading in the future) may find themselves in the same predicament. Either to support a desktop/server imaging process or to satisfy complex software deployment requirements that fall outside of what SEPM can do, a 3rd party tool is sometimes needed.

    I learned this the hard way and maybe someone else can avoid the nightmare that I created once upon a time - I wasn't trying to hijack the thread. :)



  • 7.  RE: Pending Restart will do restart if upgrade to the new version

    Posted Oct 31, 2017 02:04 PM

    I dont have any other tool only SEPM and i always use auto upgrade option in SEPM. I always upgrade client through SEPM



  • 8.  RE: Pending Restart will do restart if upgrade to the new version

    Posted Oct 31, 2017 02:12 PM

    Upgrading only SEPM should not affect clients.