I am trying to give our computer techs the ability to retire machines. I have checked just about all the retire boxes I can find. Made sure they have read access to just about anything I can think of but they just keep getting permission denied with the following error. I have even given them delete rights and others during attempts to get it working. Anyone out there able to point me to the right setting?
Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
Priority: 1
Help and Support:
Date: 2/28/2012 3:41:47 PM
Tick Count: 439504175
Host Name: W0BALT002
Process: w3wp (6088)
Thread ID: 387
Module: w3wp.exe
Source: Altiris.Resource.ResourceItem.GetItemActionsForResourceItem
Description: Unable to retrieve ItemAction. Guid:Edit (5ab243ee-443c-4034-a3e8-1d6f0c46ee2a) Exception:Altiris.NS.Exceptions.AeXUnauthorizedAccessException: The current user does not have required permission 'read' to load item 'Edit (5ab243ee-443c-4034-a3e8-1d6f0c46ee2a)'.
at Altiris.NS.ItemManagement.Item.RaiseItemLoadFlagsSecurityException(String message)
at Altiris.NS.ItemManagement.Item.CheckCanGetItem(IItem item, IEnumerable`1 accessPermissions, ItemLoadFlags itemLoadFlags)
at Altiris.NS.ItemManagement.Item.GetItemInternal(Guid itemGuid, IEnumerable`1 accessPermissions, ItemLoadFlags itemLoadFlags)
at Altiris.NS.ItemManagement.Item.GetItem[T](Guid itemGuid, IEnumerable`1 accessPermissions, ItemLoadFlags itemLoadFlags)
at Altiris.NS.ItemManagement.Item.GetItem[T](Guid itemGuid)
at Altiris.Resource.ResourceItem.GetItemActionsForResourceItem(Guid resourceTypeGuid)