Endpoint Encryption

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  • 1.  PGP License Error Message

    Posted Nov 10, 2017 01:23 AM

    I have a valid eternal PGP License, and it has been working well for drive encryption for a number of years. But I am now receiving the following error message and cannot access the encrypted drive.
    PGP License Verification
    ​The functionality you have requested requires a license number from PGP Corporation. Please click upgrade to purchase a license that will enable this feature.
    Minimum License Required
    Home Edition.

    ​As I have a valid license how do get rid of this need to upgrade?
    I am not very computer savy, so a simple answer will be much appreciated.
    THANKS

     

     

     

     

     



  • 2.  RE: PGP License Error Message

    Posted Nov 13, 2017 05:19 PM

    Since this deals with licensing, I would recommend contacting Symantec support for assistance.  They would be your best bet in finding out why the license is not applied correctly.