Desktop Email Encryption

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  • 1.  PGP for a shared mailbox

    Posted Oct 09, 2017 08:47 AM

    Hi Forum

    I am wondering if someone here can give me some advice.

    I require to setup a PGP encryption key for a shared mailbox but our support staff who monitor the mailbox need to be able to read and send encrypted mails, if i create the key myself (we have no centralised management) and distribute the public key to the external parties it works fine for me but my colleagues cannot read the mails sent to the mailbox.

    What is the advised approach or best practice to implement this so that my collagues have the ability to read the mails as well ?

    Regards

    Mike.



  • 2.  RE: PGP for a shared mailbox

    Broadcom Employee
    Posted Nov 23, 2017 05:46 AM

    Hi M Fennel,

    The product was not designed with shared mailboxes in mind.

    That said, if you export the key from your keyring (including the private part) and your colleagues import this same key into their keyrings, they should be able to read those messages if they know the passphrase.

     

    Regards,



  • 3.  RE: PGP for a shared mailbox

    Posted Dec 05, 2017 05:40 AM

    Hi DCats

    Thanks for coming back on this , that is exactly what i had done and just FYI in case you did not know once the user imports the public/private keyring it is possible for them to set their own passphrase.

    So what we done was imported , i enered the initial passphrase as i had setup the key then the user was able to reset the passphrase on the keyring so they could have their own attached to it , also it made it somewhat more secure rather than having one passphrase floating around , not the most i deal scenario but works for now for us.

    Regards

    Mike