Endpoint Encryption

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  • 1.  PGP User Count Help

    Posted Jun 19, 2019 02:57 AM

    Symantec PGP shows more users in Policy Group Membership on the Reporting Overview page than total users under Consumers>Users>All Users on the Encryption Server. Which one is accurate, and does anybody perhaps know why there is a discrepincy?

     

    Thanks.



  • 2.  RE: PGP User Count Help

    Posted Jun 20, 2019 09:29 AM

    That's an odd one.  I've seen the numbers fail to match in the other way around (i.e. "All Users" has the higher number) because All Users includes external users as well, but not the way you have described.

    Do you use AD sync for your internal users, and therefore for Group Membership?  Can you check if there are any AD-Sync issues?