Our external users using web messenger are running into the problem that sent emails are not saving into the sent folder if they have an attachment. All emails sent without an attachment are being stored in the sent folder like normal.
Thanks.
Please state universal server version
This a known issue with 3.2mp3 and 3.2mp4. It is targeted to be fixed in 3.2mp5. This version will be release first week of April. Target date is 3rd of April.
Your Welcome. 3.2mp5 was released yesterday you can download it from https://fileconnect.symantec.com. This should fix the issue with Web messenger.