Please be aware that although there may appear to be a lot of this kind of problem reported here, PGP has a lot of users, and what you see here would be a very small percentage of users (I have no idea what the actual number would be). Most people doing the PGP installation do not bother to look at the offered Release Notes to see what known conflicts may exist within their system, or what settings adjustments should be made for their system. There have been multiple improvements in PGP since your version (most but not all, are reflected in the Release Notes). It is likely that if you were to try the current version, review the Release Notes and act as may be needed, that this problem would not recur. But, of course, not knowing the specific cause of your difficulty, it could not be considered definite.