Endpoint Protection

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  • 1.  php-cgi errors in event log

    Posted Aug 11, 2010 12:13 AM

    I've been getting these errors since Symantec Endpoint Protection Manager was installed:

    Event Type: Information

    Event Source: Application Popup

    Event Category: None

    Event ID: 26

    Date: 11/08/2010

    Time: 2:51:05 p.m.

    User: N/A

    Computer: server.domain

    Description:

    Application popup: php-cgi.exe - Application Error : The exception unknown software exception (0xc0000005) occurred in the application at location 0x776a8e7c.

    Click on OK to terminate the program

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    They show up in the System log as Information, but there are quite a few each day.



  • 2.  RE: php-cgi errors in event log

    Broadcom Employee
    Posted Aug 11, 2010 07:35 AM
    Will this error affect the running of the SEPM?

    You can refer to the session 'Verify the version of PHP that SEPM is using' on the KB:
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/beb4238fecda37a588257433006db633?OpenDocument


  • 3.  RE: php-cgi errors in event log

    Posted Aug 11, 2010 11:20 PM
    It doesn't appear to be affecting SEPM or anything else, except that it is filling up the event logs.


  • 4.  RE: php-cgi errors in event log

    Posted Aug 12, 2010 01:01 AM
    Try by removing application and device control feature of the SEP client installed in SEPM...


  • 5.  RE: php-cgi errors in event log

    Posted Aug 19, 2010 10:58 PM
    Thanks, but application and device control is not installed.