Messaging Gateway

Good Day!

 

As we are facing a high number of incoming Spam Mails and also Mails that get stuck in Quarantine, we do have to Sort and Filter to mark them as SPAM or NOT SPAM.

I'd like to clean the Quarantine giving specific Filters like Subjects in quotations. This is not possible in Symantec Messaging Gateway 10.6.3-2 or I cant seem to find a solution yet.

The Problem is, that I can set a Filter, but it shows me all Mails where these words are in.

 

For Example:

 

If I search for the Subject [Spam] hi  --> This gives out a big list with other subjects aswell, even Subjects without the letters "hi"

But I'd like to use the filter as followed   "[Spam] hi"  -->This should give out all Mails with the Subject [Spam] hi and no other Mails.

 

This should work for all other Search Filters To, From and Message ID aswell...

 

Best Regards,

 

Marc

 

 

This will be resolved in the next version of SMG, due out next month.

Hello tse? What does that stand for? Anyway, what date is smg coming out? Thx

Hi!

 

We've installed the Patch 10.6.4-3 but there ist still no Improvement.

 

Best Regards,

 

Marc

In the spam filters on the spam quarantine page, I use quotes "" to search for specific data. After I installed the 271 patch, things did improve for me. What I have found though is if I want to search for something for the last day, I sometimes have to specify "1 month" time frame. I know that's weird, but it works magic

How can that be considered as a Solution?

Anyways, bumping this Topic..Is there any more News on this?

 

Best Regards,

 

Marc

the patch for smg.  -271 should fix your issue.  thanks

The .271 patch works great.  It works for me.

it works great. (the patch of -271 for smg).