Endpoint Protection

 View Only
  • 1.  Policies Endpoint client

    Posted Nov 24, 2009 11:11 AM
    Hello I have a network with installed Endpoint 11.0.5
    First a package with " installs a client creating; Install Settings" in that " leaves qualified the option; Outlook Scanner" it applies it to the group and it installs some clients
    Later, " creates another package but without the option; Outlook Settings" and it installs in other clients applying it the same groups
    Problem: it appears me in the first clients Fix Outlook and the shield of the client appears with the erased symbol of. I apply FIX to him but when reinitiating him PC reappears the error and the message of FIX.


  • 2.  RE: Policies Endpoint client
    Best Answer

    Posted Nov 24, 2009 11:35 AM
    Remove that feature locally from SEP client. If you disable OutLook Scanner and don't lock the Policy it will show Fix button on the client so make sure in the AV policy all the locks are closed.


  • 3.  RE: Policies Endpoint client

    Posted Nov 24, 2009 11:38 AM
    on how many clients you are getting this error?

    if on one machine..
    go to add/ remove programs.
    click symatnec endpoint
    click change
    click modify
    uncheck outlook, run the installation, check if issue persists

    Creating custom Client Installation packages in the Symantec Endpoint Protection Manager Console
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007110513361348



  • 4.  RE: Policies Endpoint client

    Posted Nov 25, 2009 06:32 AM
    Hi, I have more of 20 PCs with this problem. The rest (300) already has the new policy. There is some automatic form like fixing this?


  • 5.  RE: Policies Endpoint client

    Posted Nov 25, 2009 07:26 AM
    open antivirus and antispyware policy
    select microsoft outlook autoprotect
    uncheck it. lock it. click on the lock icon..
    once its one.
    go the clients tab
    right click on it. and select update content...
    see if that helps