Proactive Threat Protection is showing off,still it shows off on both server and client side. Kindly let me know how to change them on and active.

ON server operating system proactive will be off this is by design

Proactive Threat Protection status shows "OFF" in the client interface
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008052215014748

And for the client , run a repair from the add remove program .

If repair does not help, check the following article

Title: 'Proactive Threat Protection shows disabled and does not update definitions after install'
Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009042409224048?Open&seg=ent

go to control Panel > add remove > Symantec endpoint protection > click change >  click proactive theard protection > click This feature will not be available
next next

after removing PTP

go to control Panel > add remove > Symantec endpoint protection >click change >  click proactive theard protection >  click This feature will be install on Local Drive.

 

And also 64-bit computers, including workstations.  It may be green but it will say off.  This is a normal state.  The only supported scanning is Commercial Application List scanning.

If status is red and says off, we will need more information as to what else is noted as wrong.

sandra