Endpoint Protection

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  • 1.  the problem message appears on the client

    Posted Jun 15, 2018 10:58 AM

    I installed the features of "Email Scans" and disabled (we intend to use it in the future).
    When disabling, the problem message appears on the client. I do not want to show these messages to the client, how do I remove this type of notification?

     



  • 2.  RE: the problem message appears on the client

    Posted Jun 15, 2018 11:01 AM

    Just close the lock icon in the policy and this message on the client GUI will go away.



  • 3.  RE: the problem message appears on the client

    Posted Jun 15, 2018 01:01 PM
      |   view attached

    I did this setup, but it did not work. Any other suggestions?



  • 4.  RE: the problem message appears on the client
    Best Answer

    Posted Jun 15, 2018 01:03 PM

    Closing the lock makes the message on the GUI go away. Ensure the client received the updated policy first.

    Otherwise, it may be a known issue. What's the specific version of the client?



  • 5.  RE: the problem message appears on the client

    Posted Jun 15, 2018 01:25 PM

    I updated the client and works. Thank you.



  • 6.  RE: the problem message appears on the client

    Posted Jun 15, 2018 01:26 PM

    You're welcome.