Email Security.cloud

We have a problem sending email from our domain bulteck.com 176.31.3.43 to ferrovial.com under messagelabs.

The server sent properly the messages to messagelab servers, but the final user doesn't receive the email.

I attach a small report for one message sent this morning.

Hi Armando

It appears as though this mail was detected as spam. If you believe this to be a false positive you can follow the process laid out here:

https://support.symantec.com/en_US/article.TECH82881.html

Additionally and I wouuld recommend this I would also try and report this to the recipient admins via a different method so that they can raise a support query to get this looked into as this will be faster than the method mentioned above.

Hope that helps.

Thank you

Ian Tiller

Tier 2 Senior Technical Support Engineer