Hi,
We are a email service provider. Suddenly all of our customer having problem in sending email to messagelabs. Below is the bouncing message. Could you advise how to fix this? Our email sending IP is 203.194.220.41. This is different from the website server IP 203.194.220.53. Thanks.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
xxxxxx@tokiomarineasia.com
all hosts for 'tokiomarineasia.com' have been failing for a long time (and retry time not reached)
Reporting-MTA: dns; jumphk3.net
Action: failed
Final-Recipient: rfc822;xxxxxxxxx@tokiomarineasia.com
Status: 5.0.0
=============
Mail delivery failed: returning message to sender
Message Body
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: xxxxxxx@hkfi.org.hk all hosts for 'hkfi.org.hk' have been failing for a long time (and retry time not reached) xxxxxxx@hkfi.org.hk all hosts for 'hkfi.org.hk' have been failing for a long time (and retry time not reached) xxxxxx@hkfi.org.hk all hosts for 'hkfi.org.hk' have been failing for a long time (and retry time not reached) selina@hkfi.org.hk all hosts for 'hkfi.org.hk' have been failing for a long time (and retry time not reached) xxxxxx@hkfi.org.hk all hosts for 'hkfi.org.hk' have been failing for a long time (and retry time not reached)
Reporting-MTA: dns; jumphk3.net Action: failed Final-Recipient: rfc822;xxxxxx@hkfi.org.hk Status: 5.0.0