Endpoint Protection

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  • 1.  Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 06:26 AM
    I'm installed Symactec Endpoint protection v11
    After restart computer I try to test it,But it have problem with Interface was black (see in image).

    OS : Windows XP 64Bit with no update patch

    How I repair it.





  • 2.  RE: Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 06:48 AM

    go to add/remove programs

    select symantec endpoint protection

    click on change

    click on repair

    run the install..

    once its done..open the interface and check..

    make sure the problem is not with your resolution.

     



  • 3.  RE: Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 07:06 AM

    As seen interface,  the black is applied only to the location where the images would come. My solution may be funny.

    Check for JAVA. Install JAVA & other Patches, restart & check
     



  • 4.  RE: Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 08:26 AM
    Checke the colour quality under settings tab which might also be one of the cause why you are not able to view the images. As endpoint is running fine with green status.

    And yes you can always try to repair the client as Rafeeq suggested.


  • 5.  RE: Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 11:22 AM
    As your mentioned, seems like the problem with your graphics driver
    are u logged in remote or local?
    try chaning the resolution and see if you have necessary drivers installed.



  • 6.  RE: Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 11:26 AM
    I'm try to install the last windows update patch and Graphic driver.
    then I goto control panel to repair Endpoint,but the result are worst form first (please see picture below)

    Addition detail
    OS : Windows XP 64 Bit with last update patch
    Screen : 19' 1280*1024@32bit (not wide screen)
    This problem is also Backupexec system recovery 8.5 too.(Only symantec software only)




  • 7.  RE: Problem with Symantec Endpoint interface

    Posted Aug 17, 2009 11:29 AM
    Loggin as local.This problem happen after I'm formatted windows.
    Before I install(full format) it hasn't problem.
    I use same of all driver version&Hardware