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  • 1.  Problem timed out from messagelabs.com

    Posted Nov 10, 2017 05:47 AM

    I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can delete your own text from the attached returned message.

        cluster2a.eu.messagelabs.com[85.158.139.103]:25: Connection timed out

        cluster2a.eu.messagelabs.com[85.158.139.103]:25: Connection timed out

        mail163.messagelabs.com[216.82.251.38]:25: Connection timed out

    I checked my IP in Symantec blocklist "http://ipremoval.sms.symantec.com/lookup/",

    but does not have a negative reputation.

    How can this problem be resolved?



  • 2.  RE: Problem timed out from messagelabs.com

    Broadcom Employee
    Posted Nov 14, 2017 04:11 AM

    Hi Marcos

    Could I ask you to let mew know from which IP you are trying to send from?

    I can then look this up and see if I can see any issues with it. I have a feeling it may be being throttled.

    Thanks

    Ian Tiller

    Tier 2 Senior Technical Support Engineer