Endpoint Protection

Bonjour ;

sa fait un moi que j'ai procédé à  la mise à niveau des serveurs SEPM ( 03 serveurs :  01 serveur management et deux partenaires de réplication)

Après la mise à niveau, la mise à jour au niveau de 02 serveurs  partenaires de réplication est bloquée, j’ai essayé plusieurs fois de reconfigurer la réplication télécharger la mise à jour manuellement, vider le fichier de Symantec Download mais  toujours la mise à jour est bloquée

Mes serveurs sont des machines virtuelles avec Windows 8 , RAM 8 Go

SVP aidez-moi a résoudre le problème

Cordialement,

What exactly is blocked? Do you have a screenshot and/or error message?

Bonjour,

Quand je lance une réparation de serveur et reconfiguration de la mise à jour la mise à jour est débloquée ; après elle bloque de nouveau

quand j'essaie de la lancer à partir de la console, la mise ç jour m'affiche FAILEDF avec Return code erreu =4

try this article and if it still fails post the log.liveupdate file here.

Error: "LiveUpdate encountered one or more errors. Return code = 4" in Endpoint Protection Manager

j'ai dèjà appliquer cette procédure sa n'a rien donnée

Veuillez publier le fichier log.liveupdate

Additionally, have you run SymDiag on the affected SEPM to perform error checking?

Download SymDiag to detect Symantec product issues

If so, what did it show? 

I am experiencing the same LiveUpdate issue (Return Code = 4) after upgrading SEPM 12.1 RU6 MP7 to SEPM 14 MP2 yesterday. The Log.LiveUpdate file ends/has not been modified since before yesterday's upgrade. We are attempting to update content from our internal LiveUpdate Administrator server.

I reviewed the causes and followed the solution outlined in this article (https://support.symantec.com/en_US/article.TECH103112.html), but no success.

As an aside, I verified that another SEPM 14 MP2 server (upgraded from SEPM 14 originally; never had SEPM 12.1 installed) was able to successfully connect and download updates from the same internal LiveUpdate Administrator server.

Here are some potentially relevant log events that were generated when I attempted to download LiveUpdate content:

Symantec Endpoint Protection Manager,06/29/2017,10:50:15 AM,SEPM,7210,Information,Classic,Content,N/A,<hostname>,IP:<ip_addr>,7210,Scheduled LiveUpdate session started.
System,06/29/2017,10:50:17 AM,Microsoft-Windows-DistributedCOM,10005,Error,Classic,None,N/A,<hostname>,IP:<ip_addr>,10005,DCOM got error "14001" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
System,06/29/2017,10:50:17 AM,Service Control Manager,7000,Error,Classic,None,N/A,<hostname>,IP:<ip_addr>,7000,The LiveUpdate service failed to start due to the following error: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
Application,06/29/2017,10:50:17 AM,SideBySide,80,Error,Classic,None,N/A,<hostname>,IP:<ip_addr>,80,Activation context generation failed for "C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\PROGRA~2\Symantec\LIVEUP~1\Microsoft.VC90.CRT.MANIFEST. Component 2: C:\PROGRA~2\Symantec\LIVEUP~1\Microsoft.VC90.CRT.MANIFEST.
Symantec Endpoint Protection Manager,06/29/2017,10:50:18 AM,SEPM,7201,Warning,Classic,Content,N/A,<hostname>,IP:<ip_addr>,7201,Content download to the server failed.
Symantec Endpoint Protection Manager,06/29/2017,10:50:18 AM,SEPM,7211,Information,Classic,Content,N/A,<hostname>,IP:<ip_addr>,7211,LiveUpdate session completed. Total time elapsed: 2 seconds.