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  • 1.  Problems with multiple recipients

    Posted Aug 09, 2017 03:48 PM

    Hi there.

    We are testing the SMG for a month before deciding to whether to buy, but we ran into a problem:

    We run a Exchange 2010 mail server on premisses, and installed the Virtual Appliance for the SMG 10.6.3-2 as our mail frontend, so all mailflow passes through it.

    Single mail is going fine, but messages for bigger groups (20+ people) are being held on the Exchange Queue, with the error 421 4.4.2 Connection dropped due to ConnectionReset.

    On the SMG side, im getting many:

    - 4.7.1<external mail here>: Recipient address rejected: MX-PNM-02 - Too many messages, try again later.
    - 421 4.3.2 The maximum number of concurrent connections has exceeded a limit, closing transmission channel

    Is this on the SMG side or exchange side?

     

     



  • 2.  RE: Problems with multiple recipients

    Posted Aug 11, 2017 12:19 PM

    Hi

    Please review the SMTP advanced outbound settings, I don't think that 20 to 50 recipients triggered that policy.

     

    Maximum number of recipients per message

    Indicates the maximum number of recipients permitted to receive a message. The default is 1,024 recipients.

     

    Maximum number of connections from a single IP address

    Sets the maximum number of simultaneous outbound connections that can be made from a single IP address. The default is 20 connections.

     

    Best Regards

     

     

     

     



  • 3.  RE: Problems with multiple recipients

    Posted Aug 11, 2017 04:01 PM

    Ty, I will try it and post the results!



  • 4.  RE: Problems with multiple recipients

    Posted Aug 14, 2017 04:40 PM

    Please let us know if it worked or mark the issue as solved.

     

    Thanks