Workflow Soluiton

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  • 1.  Process viewer - Report is Empty

    Posted Jun 16, 2014 03:39 AM

    Hi

    I created a report.
    when I click on Report process ID

    I get a message: "Report is Empty".
    I know there are the entries.

    in the workflow log viewer I get this message:

    Application Name : ProcessManager

    Process ID : 5116

    Date :6/16/2014 9:02:43 AM

    Log Level :Error

    Log Category :reports_openprocess_aspx

    Machine Name : srvwf001

    Message :

    [global] Error when trying to open process

    [global] Client Host Information:

    [global] IP: 10.10.12.120

    [global] HostName: 10.10.12.120

    [global] Browser: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)

    [global] -- error.ToString() --

    [global] System.FormatException: String was not recognized as a valid DateTime.

    [global]    at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles)

    [global]    at LogicBase.Ensemble.Workflow.Reporting.Entities.Reports.ReportFilterContext..ctor()

    [global]    at LogicBase.Ensemble.Workflow.Reporting.Gateways.ProcessReportStorageGateway.GetProcessFromFilter(String sessionID, LogProcessReport repFilter, Boolean checkPerm, Boolean loadAllData)

    [global]    at LogicBase.Ensemble.Workflow.Reporting.Gateways.ProcessReportStorageGateway.GetProcessByExecutionContextID(String sessionID, String contextID)

    [global]    at LogicBase.Ensemble.Workflow.ReportingStorageGatewayService.GetReportProcessPageUrl(String sessionID, String executionContextID)

    [global]    at LogicBase.Ensemble.Reports.OpenProcess.Page_Load(Object sender, EventArgs e)

     

    2014-06-16_090429.jpg

    2014-06-16_090458.jpg

     

    someone knows the problem.

    Thank you
    greeting
    Damian



  • 2.  RE: Process viewer - Report is Empty

    Posted Jun 16, 2014 03:08 PM

    Focusing on this line in the stack trace:

    System.FormatException: String was not recognized as a valid DateTime.

    Does any report data contain a date field? If it does, are there any dates that look... off? (I mean way in the past/way in the future)

    Also, what version of WF are you using?



  • 3.  RE: Process viewer - Report is Empty

    Posted Jun 16, 2014 05:03 PM
    It is a standard report
     
    ER1.png
     
    The report has date columns
    But if I remove this, does not work ! => The same problem
     
    This report is a standard workflow report.
    ER2.png
     
    In the test environment, there are no problems with the report.
    I have already compared all server settings.
     
    Workflow Version 7.1.1500.2051 => can not be updated :-(
     
    Thank you
    Greeting
    Damian
     


  • 4.  RE: Process viewer - Report is Empty

    Posted Jun 20, 2014 02:01 AM

    When the workflow server's regional settings are modified to use a date format that puts the day as the first value an error is generated when attempting to load a process view page this due to how the date string is being processed in the system will generate errors when the date's day value is greater then 12.

    As a workaround you can change the date time format in the regional setting or you can upgrade to the latest pointfix build of 7.1.1600.2080 in which this has been fixed.

    Contact Symantec Support to get the latest build of workflow.

    Regards

    Sandeep