Endpoint Protection

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  • 1.  PTP and NTP shows old date or waiting for updates

    Posted Jul 28, 2010 12:15 AM

    All of my sep clients are getting updates from a single sepm. But some clients are getting updates for only Antivirus and Antispyware and rest two(PTP and NTP) shows old dates and in some client these two shows waiting for updates why this is happening. If I remove sep from those machines and re install then everything becomes fine. But I don't want to remove all the time as while installing again it creates problem. what to do in these situation.

    Need help to resolve.



  • 2.  RE: PTP and NTP shows old date or waiting for updates

    Broadcom Employee
    Posted Jul 28, 2010 12:29 AM
    have read earlier, it could be corrupt. Rpair usually resolves this kind of problems.


  • 3.  RE: PTP and NTP shows old date or waiting for updates

    Posted Sep 27, 2010 03:10 AM

    Please refer this article

     

    Proactive Threat Protection shows disabled and does not update definitions after install

    http://www.symantec.com/business/support/index?page=content&id=TECH93621&locale=en_US



  • 4.  RE: PTP and NTP shows old date or waiting for updates

    Posted Sep 27, 2010 07:00 AM

    Hi Bijay,

    There were important improvements made to how PTP processed updates in SEP 11 RU6 MP1.  Please upgrade to this latest version and see if that solves the issue.

    Please keep the forum up-to-date with your progress!

    Thanks and best regards,

    Mick