Symantec Management Platform (Notification Server)

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  • 1.  Question on creating rules for Software Delivery

    Posted Mar 30, 2010 11:43 AM
    Hi All,

    I'm working on creating what seemed like a simple rule for a software delivery in NS7. I want to verify a file exists before it installs this software package. In the Rules Tab under:
    Select the applicability rule to determine if the software resource can be installed.

    and then in the Applicability Rule. I have created a Smart Rule for a Static File Expression. I set the Home Folder to "ProgramFiles" and the put in the File Path:

    \Microsoft Office\Office\winword.exe

    I then saved it and tried to push the package to a computer that did not have the winword.exe file on it to see if it would fail. Unforunately, it still installed which is what I don't want. Any idea on why this doesn't work like it's suppose to?

    Would it be better to set the Static Path as the Home Folder and just type the whole path instead? I thought this would be very straight forward but its not working like I expected.

    Thanks for the help



  • 2.  RE: Question on creating rules for Software Delivery

    Posted Mar 31, 2010 09:27 AM
    Based on definition, if an applicability rule is marked as true, the resource should be applied (i.e. the box is Windows XP). If it's false, it shouldn't be applied. So, without having the exact scenario to test, I would say your rule should have fired properly.

    However, if you put the detection rule with the same properties, and file isn't there, the install will work. If it isn't, the program will install.


  • 3.  RE: Question on creating rules for Software Delivery

    Posted Mar 31, 2010 10:50 AM
    On my machine at least, Winword.exe is actually located in C:\Program Files\Microsoft Office\Office12.  Maybe that would help?  Just throwing it out there; I've yet to dig into Software Management on NS7.

    You may also want to review the excellent article by Joel Smith here: Symantec Software Management 7.0 Best Practices