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  • 1.  Registering the management server with UMC

    Posted Feb 23, 2016 04:52 AM
      |   view attached

    Hi Everyone,

    I am trying to register the Symantec DCS Unifeid Management Console (UMC) with the Symantec DCS Management Server. I can login in to both UMC and Management Server seperately and have follwed the information provide on registering the UMC: 

    http://symantechelp.com/CS?locale=EN_US&vid=v102653993_v105294950&ProdId=DCS_INSTALLER_1_0&context=DCS_INSTALLER_1_0

    I am receiving the following error:

    "ERROR: Invocation of umcRegistrationClientAPI.registerProduct failed on error: {"errorResponse":{"errorCode":"UMC_2311","errorMsg":"Approval for registration of product 'DCS Server' failed because of failure in download of product package."

    The full message is attached

    Can someone help here, since i was not able to find anything related to the troubleshooting for this error code.

    Attachment(s)

    txt
    umc_error.txt   3 KB 1 version


  • 2.  RE: Registering the management server with UMC
    Best Answer

    Posted May 24, 2016 03:58 AM

    Dear Iftikhar

    Please Check the network connectivity and ensure that required ports are open between Managment Server and UMC. I can also see DNS resolution in logs. Please check and let me know if it solves your problem. 

     

    Regards, 

    Kamran Malik