Endpoint Protection Small Business Edition

 View Only

  • 1.  Remote Desktop block when connected to my company WiFi?

    Posted Nov 02, 2017 09:57 AM

    Dear Symatec,

    I have a Symatec block when trying to access my computer on a RD Client from a IPad WHEN my computer is connected to the WiFi network in my office.

    When I connect with a network cable in my office all is working fine with remote desktop and RD Client. I have no oppertunity to run a 20 meter cable, please support with this blocking in Symatec!

    Security History: 'Medium' 'Unauthorized access blocked (Access Process Data)' 'Blocked'

     

     



  • 2.  RE: Remote Desktop block when connected to my company WiFi?

    Posted Nov 02, 2017 10:00 AM
    What shows in the traffic log? Did you create an allow rule? Start here: http://www.symantec.com/docs/TECH203497