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  • 1.  Report Designer Field Descriptions

    Posted Sep 05, 2013 01:10 PM

    Is there any sort of guide that lists what the Report Designer fields are, in the reports of ServiceDesk 7.5?  I'm seeing some reports that might be useful (that I could modify), but I'm not sure what all the fields are on the left hand side (Data column).  Some are easy to figure out, but I'm not familiar with all the terminology yet.  I'm just looking to pull basic reports at this point.

     

    Thanks!

    ServiceDesk 7.5



  • 2.  RE: Report Designer Field Descriptions

    Posted Sep 16, 2013 11:36 AM

    I don't think there is a document outlining the fields.   Which fields are you wondering about or what are you looking to do?

    If you'd like, there is an Altiris IRC channel that I and a couple of other ServiceDesk admins frequent.  https://www-secure.symantec.com/connect/blogs/altiris-irc-chat-room