Endpoint Protection

 View Only
  • 1.  Report Saving Error



  • 2.  RE: Report Saving Error

    Posted May 14, 2015 02:41 AM

    Do you have received any error ? do you have try to locally SEPM server ?

     

    have you try remote console ?

     



  • 3.  RE: Report Saving Error

    Posted May 14, 2015 03:01 AM

    No error genarate.i have used remote desk top to the server



  • 4.  RE: Report Saving Error

    Posted May 14, 2015 03:09 AM

    have you check any different user ID ?

    What exact sepm version are you using ?

    Try to install java console and check again.

     

    How to install Web Console (Java Console) for Symantec Endpoint Protection Manager.

    https://support.symantec.com/en_US/article.TECH105171.html



  • 5.  RE: Report Saving Error

    Posted May 14, 2015 08:28 AM

    What is the SEPM version?

    Do any other reports work?
     



  • 6.  RE: Report Saving Error

    Posted May 15, 2015 02:00 AM

    SEPM Version is 12.1.5,All reports are working fine but the problem is cant save any of report.i have only one use Id 



  • 7.  RE: Report Saving Error

    Posted May 15, 2015 02:05 AM

    have you check with admin ID ?

    have you check with Web Console (Java Console) for Symantec Endpoint Protection Manager ?



  • 8.  RE: Report Saving Error

    Posted May 15, 2015 03:44 AM

    yes.i have only one logging it's admin logging.i'm not useing web console i'll check and let u knw 



  • 9.  RE: Report Saving Error

    Trusted Advisor
    Posted May 15, 2015 08:23 AM

    Hello,

    Here are the steps:

    To install Web Console:

    1 On the computer on which to install the management console, start a Web browser from within the Administrator account.
    2 In the URL box, type one of the following identifiers for the computer that runs the Symantec Endpoint Protection Manager:
    http://<computer_name>:9090
    http://<computer_IP_address>:9090 (9090 is the default port, which you can change in the \tomcat\conf\server.xml file).
    3 In the Symantec Policy Management Console window, click the highlighted here to download and install JRE 1.5.
    4 In the License Agreement dialog box, click I accept the terms in the license agreement, and then click Next.
    5 In the Completed dialog box, click Finish.
    6 In the Symantec Endpoint Protection Manager Console window, click Click here to log in to the Symantec Endpoint Protection Manager.
    7 In the Security Warning dialog box, click Run.
    8 In the Create shortcut dialog box, click Yes.
    9 In the Logon prompt, type your user name and password, and then click Log On.
    10 Complete the authentication process.

    NOTE: The remote console with work with java 1.6 update 4-7 as well if installed on machine. No other 1.6 versions are supported at this time.

    Reference -

    How to install Web Console (Java Console) for Symantec Endpoint Protection Manager.

    http://www.symantec.com/docs/TECH105171

    Logging on to the Symantec Endpoint Protection Manager console

    http://www.symantec.com/docs/HOWTO81152

    Remote Symantec Endpoint Protection Manager console compatibility with JAVA versions 1.6.x and above

    http://www.symantec.com/docs/TECH102328

    Symantec Endpoint Protection 12.1: Unable to export logs from Manager using web or Java console

    http://www.symantec.com/docs/TECH162072

    Regards,